Magicline debt collection handovers to Finion FairPay stuck in "In Progress"

Finion Fairpay team has identified the cause and applied the fix. We will provide a further update as soon as the issue is resolved. We apologize for any inconvenience caused.

Debt collection and dunning runs handed over from Magicline to Finion FairPay stay in “In Progress” (PENDING) and are never confirmed. 873 runs are affected, covering about 20k open items. Customers can’t hand over debt to FairPay.
The Finion FairPay team, as third-party provider for Finion Pay, is working on this incident.