MySports API has unusually high latency

The incident ‘Major incident: MySports API has unusually high latency’, which occurred between 2026-11-02 17:31 CET and 2026-11-02 18:08 CET has been resolved.
Our engineering team will review the issue and implement additional measures to prevent similar incidents in the future.
If you continue to experience any problems, please open a ticket with our support team.
We apologize for any inconvenience caused.

Everything is back to normal, but we are still closely monitoring the situation to ensure stability.

We have identified the root cause of the issue and are currently implementing corrective actions. We are already seeing positive results and noticeable improvements.

We’re currently investigating. Users may have trouble using the MySports App and/or Web application.