Investigating a potential service issue

The applied counter measures showed the expected results and service performance levels are back to normal.

The team has finished applying first incident mitigations and is monitoring the results.

The teams is still in the process to apply additional counter measures.

The team found the root cause and is applying counter measures.

The team is investigating a possible root cause.

We are investigating an alert. We are assessing which services may be affected and the extent of any customer impact. We will share our next update within 30 minutes.