MySports API has unusually high latency

Minor incident EU data center Member Platform
2026-09-14 18:35 CEST · 1 hour, 43 minutes

Updates

Resolved

The incident has been fully resolved. We have successfully adjusted our infrastructure to handle the unusually high volume of requests, and all systems are now operating normally. We will continue to monitor the situation closely. Thank you for your patience!

September 14, 2026 · 20:19 CEST
Monitoring

We have identified the root cause. We received an unusually high volume of requests to our system. As a first measure, we have adjusted our infrastructure to handle the increased load.

September 14, 2026 · 20:03 CEST
Investigating

We are still investigating the issue

September 14, 2026 · 18:50 CEST
Investigating

We’re currently investigating. Users may have trouble using the MySports App and/or Web application.

September 14, 2026 · 18:35 CEST

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