High response times in Internal API

The incident High response times in Internal API, which occurred between 2026-02-25 02:15 CET/CEST and 2026-02-25 04:06 CET/CEST, has been resolved.

Our engineering team will review the issue and implement additional measures to prevent similar incidents in the future.

If you continue to experience any problems, please open a ticket with our support team.

We apologize for any inconvenience caused.

We applied a fix and are monitoring the results currently.

We found the underlying issue and are about to apply counter measures

We are still investing the root cause

The latency is still high so we are investing additional causes

We identified a very high and unusual request, causing a very high load and preasure on our system. We are closely monitoring this at moment

Response times of the Web Application are higher than usual. We are currently investigating the issue.