Processing of asynchronous jobs is not working as usual
Minor incident
Web Application
EU data center
2025-12-02 17:58 CET
· 2 days, 15 hours, 19 minutes
Updates
Update
December 4, 2025 · 16:46 CET
The delayed jobs were processed successfully and all current jobs continue being processed as usual. We keep monitoring the situation.
Monitoring
December 2, 2025 · 19:36 CET
We are still monitoring the situation. Jobs are being processed as usual again, but it can take some time until everything has been processed.
Update
December 2, 2025 · 18:23 CET
We have identified the root cause of the issue and are investigating possible solutions.
Investigating
December 2, 2025 · 17:58 CET
Some long-running processes are not working properly:
- creating payment runs
- processing of online contracts
- exporting list
- downloads & bulk operations
We are investigating this issue currently.
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